Proscan
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Proscan Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Proscan has 1.8 star rating based on 26 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price, Amazing device easy to work and good video quality, Good product.
Cons: Zero satisfaction, Fact that it malfunctioned and you guys are doing nothing, Zero customer service.Recent recommendations regarding this business are as follows: "DO NOT BUY", "There should be help line Proscan that you can call. Disappointing all around will never purchase a Proscan product again.", "Do your own fix - customer service is uselessly calling back a week later", "Maybe", "Don't buy it pay the extra for a Sony Panasonic Samsung at least you get a quality product that works and plays DVDs I mean it is a DVD player why would it work to play a DVD".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Proscan has 1.8 star rating based on 26 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price, Amazing device easy to work and good video quality, Good product.
Cons: Zero satisfaction, Fact that it malfunctioned and you guys are doing nothing, Zero customer service.Recent recommendations regarding this business are as follows: "DO NOT BUY", "There should be help line Proscan that you can call. Disappointing all around will never purchase a Proscan product again.", "Do your own fix - customer service is uselessly calling back a week later", "Maybe", "Don't buy it pay the extra for a Sony Panasonic Samsung at least you get a quality product that works and plays DVDs I mean it is a DVD player why would it work to play a DVD".
Most users want Proscan to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Proscan Reviews
"Add app to tv"
The lady that helped me didn't help she didn't speak when I was asking her questions an she was rude when she did speak to me it's like she was ignoring me
"SCAM - Screen gone"
Helped an elderly lady buy 1000 dollar new tv and it just stopped having a screen exactly one year after purchase. Useless according to repairman User's...
Victoria, British Columbia
SCAM - Screen gone
User's recommendation: DO NOT BUY
Bellevue, Washington
Technical support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Juiz De Fora, Minas Gerais
I needed a quick fix & didn’t get anything
- Mediocre tv
- Useless customer service
Preferred solution: Someone to talk to me when I call —- not someone who calls back a week later when I may not be next to the phone or next to the tv I need a fix for
User's recommendation: Do your own fix - customer service is uselessly calling back a week later
Scarborough, Ontario
Settings screen won't stop flashing
User's recommendation: There should be help line Proscan that you can call. Disappointing all around will never purchase a Proscan product again.
Miami, Florida
Programming it to use irlt.
User's recommendation: Maybe
Green Bay, Wisconsin
Quit working
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amesbury Town, Massachusetts
Item didn't work
- Amazing device easy to work and good video quality
- That it would not hold a charge
Preferred solution: I would like it replaced
Doylestown, Pennsylvania
Add app to tv
Cartersville, Virginia
It's insulting that they can take our hard earned money and receive no return call email anything. Product was returned 2 times on 3rd now and this is worse than the other 2 that didn't work.
User's recommendation: Don't buy it pay the extra for a Sony Panasonic Samsung at least you get a quality product that works and plays DVDs I mean it is a DVD player why would it work to play a DVD
Orlando, Florida
Rude customer service
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Verified Reviewer |
Parkville, Maryland
DVD password don't remember
Preferred solution: Let the company propose a solution
User's recommendation: 7’ touch screen portable DVD player Android Tablet Functionality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Proscan Tv Help
Preferred solution: Help
Raleigh, North Carolina
Tv stuck on mute
Preferred solution: Maybe new remote before throwing out TV
Need chip for product
Preferred solution: Heip
User's recommendation: Don't buy Proscan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seffner, Florida
Remote replacement
Preferred solution: Need a remote replacement
To find away to order a remote control for plded 4018
Preferred solution: Let the company propose a solution
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